FAQ

What is the refund policy?

There is no refunds on any brand design packages or Digital products unless it is on our end then it must be investigated buy us we control the amount being refunded 

What is the turnaround time?

All projects take 7-9 business days after you fill out your form 

What happens after I book?

After you book you will receive a form you have to fill out Then we will be in communication via text or Email

Do you offer conclusions? 

We do not offer phone call consultations right now if you want to speak to us before you book you can DM us on instagram @ReneebrandingCo

Do you offer any retainer services?

Not officially on the site yet   

Do you offer al carte service?

No we do not we focus on brand packages at this time we can not separately do any service unless we announce it 

Do you do websites?

No we do not offer website services.   

 

How to contact with any issues?

Email Help@reneebrandingco.com